Using social network and gamification to improve stakeholders involvement in requirement elicitation, prioritization and negotiation

Other Title(s)

استخدام الشبكة الاجتماعية و تقنيات اللعب في تحسبن انخراط مستخدمي النظام في تحديد متطلباته و أولوياته

Dissertant

Nasir, Yaman

Thesis advisor

Hassunah, Yusuf

University

Birzeit University

Faculty

Faculty of Engineering and Technology

Department

Department of Computer Systems Engineering

University Country

Palestine (West Bank)

Degree

Master

Degree Date

2018

English Abstract

Stakeholders’ involvement is considered a key success factor in requirement engineering process.

It has been reported by many researchers that stakeholders’ involvement has a positive effect on their satisfaction and system acceptance.

The traditional techniques, such as interviews, workshops, and focus groups are not easily applicable to gather requirements by geographically distributed requirements engineering teams, which require direct interaction with and amongst stakeholders.

Many studies have shown that social networks can be used in the requirement collection process to gather requirements in cases involving geographically distributed environments.

However, the current social network tools still suffer from lack of stakeholder involvement.

In this study, we propose a new framework titled "Sharek", which incorporate social network features into requirement engineering activities to enable a geographically distributed Requirements Engineering team to get involved during each activity.

In addition, it incorporates gamification techniques into each activity to increase stakeholders’ engagement during the whole process.

A real-world case study has been conducted to explore the impact of using social network and gamification during the requirement elicitation, prioritization, and negotiation.

The result has shown that social network can be used as a primary technique for the requirement elicitation and negotiation in a distributed working environment.

In addition, Incorporating Gamification with social networks has a positive effect on the requirements engineering process; it has motivated the participants to write high-quality requirements and be more productive

Main Topic

Information Technology and Computer Science

Topics

No. of Pages

145

Table of Contents

Table of contents.

Abstract.

Abstract in Arabic.

Chapter One : Introduction.

Chapter Two : Theoretical background.

Chapter Three : Literature review.

Chapter Four : Sharek : a framework for involving stakeholders during requirement engineering.

Chapter Five : Research methodology.

Chapter Six : Case study results.

Chapter Seven : Discussion.

Chapter Eight : Conclusion.

References.

American Psychological Association (APA)

Nasir, Yaman. (2018). Using social network and gamification to improve stakeholders involvement in requirement elicitation, prioritization and negotiation. (Master's theses Theses and Dissertations Master). Birzeit University, Palestine (West Bank)
https://search.emarefa.net/detail/BIM-836652

Modern Language Association (MLA)

Nasir, Yaman. Using social network and gamification to improve stakeholders involvement in requirement elicitation, prioritization and negotiation. (Master's theses Theses and Dissertations Master). Birzeit University. (2018).
https://search.emarefa.net/detail/BIM-836652

American Medical Association (AMA)

Nasir, Yaman. (2018). Using social network and gamification to improve stakeholders involvement in requirement elicitation, prioritization and negotiation. (Master's theses Theses and Dissertations Master). Birzeit University, Palestine (West Bank)
https://search.emarefa.net/detail/BIM-836652

Language

English

Data Type

Arab Theses

Record ID

BIM-836652