Evaluating human resources practices in resort hotels during recession periods
المؤلفون المشاركون
Atif, Ahmad Muhammad
Muhammad, Hani Isam al-Din
المصدر
Journal of Association of Arab Universities for Tourism and Hospitality
العدد
المجلد 14، العدد 2 (31 ديسمبر/كانون الأول 2017)، ص ص. 158-168، 11ص.
الناشر
جامعة قناة السويس كلية السياحة و الفنادق
تاريخ النشر
2017-12-31
دولة النشر
مصر
عدد الصفحات
11
التخصصات الرئيسية
العلوم الاقتصادية والمالية وإدارة الأعمال
الملخص EN
This study aimed to assess the human resources practices adopted by a number of five-star hotels in Marsa Alam and Dahab during times of recession.
Employee satisfaction is a significant challenge to human resource management (HRM) especially during valley periods.
As a result of the revolution of the 25th of January 2011, employee satisfaction has decreased significantly due to hotels’ low occupancy rates that resulted in decreased salaries.
To achieve the aim of the research, two research tools were used embracing the questionnaire and the interview.
Fifty six questionnaires were completed by employees in a number of five-star resort hotels in Marsa Alam and Dahab, five properties in each to identify human resource practices experienced by them.
On the other hand, ten managers were interviewed in the same hotels to identify their perspectives regarding human resources practices towards employees dining recession periods.
Research findings revealed the importance of developing employee loyalty and training programs to maintain high performance levels during recession.
Doing this could lead to customer satisfaction, repeat business, and improved profitability.
FCVWnDnC.
نمط استشهاد جمعية علماء النفس الأمريكية (APA)
Muhammad, Hani Isam al-Din& Atif, Ahmad Muhammad. 2017. Evaluating human resources practices in resort hotels during recession periods. Journal of Association of Arab Universities for Tourism and Hospitality،Vol. 14, no. 2, pp.158-168.
https://search.emarefa.net/detail/BIM-866272
نمط استشهاد الجمعية الأمريكية للغات الحديثة (MLA)
Muhammad, Hani Isam al-Din& Atif, Ahmad Muhammad. Evaluating human resources practices in resort hotels during recession periods. Journal of Association of Arab Universities for Tourism and Hospitality Vol. 14, no. 2 (Dec. 2017), pp.158-168.
https://search.emarefa.net/detail/BIM-866272
نمط استشهاد الجمعية الطبية الأمريكية (AMA)
Muhammad, Hani Isam al-Din& Atif, Ahmad Muhammad. Evaluating human resources practices in resort hotels during recession periods. Journal of Association of Arab Universities for Tourism and Hospitality. 2017. Vol. 14, no. 2, pp.158-168.
https://search.emarefa.net/detail/BIM-866272
نوع البيانات
مقالات
لغة النص
الإنجليزية
الملاحظات
Includes bibliographical references : p. 166-167
رقم السجل
BIM-866272
قاعدة معامل التأثير والاستشهادات المرجعية العربي "ارسيف Arcif"
أضخم قاعدة بيانات عربية للاستشهادات المرجعية للمجلات العلمية المحكمة الصادرة في العالم العربي
تقوم هذه الخدمة بالتحقق من التشابه أو الانتحال في الأبحاث والمقالات العلمية والأطروحات الجامعية والكتب والأبحاث باللغة العربية، وتحديد درجة التشابه أو أصالة الأعمال البحثية وحماية ملكيتها الفكرية. تعرف اكثر