The impact of product presentation mode on customer impulsive purchasing behavior : case study of capital mall

العناوين الأخرى

أثر أسلوب عرض المنتج على سلوك الشراء المندفع للمستهلك : دراسة حالة : كابيتال مول

مقدم أطروحة جامعية

al-Bayid, Nahil Taysir Muhammad

مشرف أطروحة جامعية

Wadi, Rushdi Abd al-Latif

الجامعة

الجامعة الإسلامية

الكلية

كلية التجارة

القسم الأكاديمي

قسم إدارة الأعمال

دولة الجامعة

فلسطين (قطاع غزة)

الدرجة العلمية

ماجستير

تاريخ الدرجة العلمية

2018

الملخص الإنجليزي

This study aimed to identify the impact of product presentation mode on impulsive buying behavior.

It examined the impact of independent variables (ambient, design, and social characteristics) of the retail environment on the dependent variable (consumers' impulsive buying behavior) in Capital Mall in Gaza.

Therefore, the researcher followed the descriptive analytical approach.

Data were collected through a questionnaire that was administered on (400) customers of capital mall.

Data were then analyzed using SPSS program.

Findings showed: (1) Respondents expressed appreciation upon products presentation mode in Capital Mall; (2) Social characteristics had a positive significant impact of the on the customer impulsive behavior; (3) The ambient characteristics had a negative significant impact of on the customer impulsive behavior; (4) There was no statistically significant impact of design and layout characteristics on the consumer impulsive behavior.

The study recommended other researchers study other factors that may affect the impulsive purchasing behavior of the Palestinian consumers in Gaza Strip.

Further studies are encouraged to examine factors associated with psychological and marketing aspects as these factors may have a greater impact than the product presentation environment.

Besides, Capital Mall owners should view the prices to the consumers in order to reduce the negative impact of the luxurious shopping place.

التخصصات الرئيسية

إدارة الأعمال

الموضوعات

عدد الصفحات

112

قائمة المحتويات

Table of contents.

Abstract.

Abstract in Arabic.

Chapter One : Introduction

Chapter Two : Theoretical framework and previous studies.

Chapter Three : Research design and methodology.

Chapter Four : Data analysis and discussion.

Chapter Five : Results and recommendations.

References.

نمط استشهاد جمعية علماء النفس الأمريكية (APA)

al-Bayid, Nahil Taysir Muhammad. (2018). The impact of product presentation mode on customer impulsive purchasing behavior : case study of capital mall. (Master's theses Theses and Dissertations Master). Islamic University, Palestine (Gaza Strip)
https://search.emarefa.net/detail/BIM-911989

نمط استشهاد الجمعية الأمريكية للغات الحديثة (MLA)

al-Bayid, Nahil Taysir Muhammad. The impact of product presentation mode on customer impulsive purchasing behavior : case study of capital mall. (Master's theses Theses and Dissertations Master). Islamic University. (2018).
https://search.emarefa.net/detail/BIM-911989

نمط استشهاد الجمعية الطبية الأمريكية (AMA)

al-Bayid, Nahil Taysir Muhammad. (2018). The impact of product presentation mode on customer impulsive purchasing behavior : case study of capital mall. (Master's theses Theses and Dissertations Master). Islamic University, Palestine (Gaza Strip)
https://search.emarefa.net/detail/BIM-911989

لغة النص

الإنجليزية

نوع البيانات

رسائل جامعية

رقم السجل

BIM-911989