قياس اتجاهات العاملين لأثر المناخ التنظيمي في تبني السلوك الإبداعي : دراسة ميدانية على شركة كهرباء محافظة إربد

الملخص EN

This study aims at, first, evaluating the current organizational climate and the creative behavior of the Electricity Company of Irbid from the viewpoint of its personnel, second, knowing the nature of the relationship between the organizational climate and the creative behavior and, third, finding out the differences that carry statistical implications at the level (ل = 0.05) in the creative behavior of the personnel inscribed to personal and work variables (i.

e.

, sex, age, experience, qualifications and work administrative level).

A questionnaire of forty-four questions is designed and administered among 409 personnel ( = 50 % of the informants).

Only 301 ( = 73.6 %) forms are received.

In order to evaluate the organizational climate and the creative behavior of the company, the information is processed by the use of SPSS V-10, Descriptive Statistics (percentages and means and Standard Deviation).

Moreover, Regression Analysis, Statistics F and T, and five way (ANOVA) have all been used for the same purpose.

The results reveal that the personnel’s evaluation is positive.

The same applies to the organizational climate of all its dimensions respectively, (organizational commitment, incentives, decision-making, hazard-bearing ability and training).

Statistically speaking, there is a positive relationship (ل = 0.05 or less) between all the dimensions above and creative behavior.

Furthermore, the results show a statistical significance of difference at the indication level (ل = 0.01 or less) in the personnel’s creative behavior due to age, qualifications and work level variables.

This study recommends reviewing the organizational climate continuously to reinforce its positive aspects and treat its negative aspects.

The study also seeks to know the employees' training needs and to design appropriate tranining programs.

Furthermore, the study encourages internal innovation and creates a unit in the organizational structure to introduce abstract and financial support and transfer creative behavior into creative results.