The relationship between resistance to change and the personal and Job-related characteristics of employees in some jordanian establishments

الملخص EN

The aim of this study is to identify the attitudes of employees in the public and private sectors towards the different aspects of resistance to change as well as the relation of these attitudes with a number of personal and job-related variables, such as sector, qualifications, gender, work experience, training courses, and age. To achieve this goal, a questionnaire was developed to measure employees' response towards change, identify their opinions about their reasons for resistance to change, and determine the strategies which must be established by the management to face the resistance.

Descriptive statistics were used to analyze the sample data, and deductive statistics were used to test the hypotheses. The study revealed that there are significant relationships between gender, qualifications, work experience, and resistance to change. The study recommends the following: -the management should give the employees the opportunity to participate in the plans of change, and encourage them to be creative.

The management should highlight the benefits of change.

The management should train employees to acquire behavioral skills required for implementing change.