مدى كفاءة نظم معلومات الموارد البشرية في وزارات السلطة الوطنية الفلسطينية في قطاع غزة

Abstract EN

This study aims to identify the Human Resources Information systems (HRIS) efficiency within the ministries of the Palestinian National Authority (PNA) in Gaza Strip, and the factors that affect HRIS efficiency, as well as the effectiveness of personnel departments.

The findings are based on the data collected via a questionnaire distributed to the target group that includes managers of personnel departments and their deputies.

Forty-five questionnaire forms were distributed and the returning ratio was 97.8%.

The most important results were: 1.

The applied HRIS can provide highly precise employee information ranging from 64% to 95%.

Precision degrees vary between low and medium ranging from 9% to 66% for the information relevant to total workers, jobs and other information.

As for low efficiency of HRIS relevant to quick provision of information concerning the employee, total workers, jobs and other information by ratio ranging from 11% to 66%.

furthermore, availability of HRIS relevant to the employee, total workers, jobs and other information in variable appropriate degrees for applications, ranging from 11% to 82%.

2.

Lack of technical, administrative and organizational efficiency are the most important reasons of the low efficiency of the HRIS.

3.

Low efficiency of HRIS is one of the most important factors that affect the effectiveness of personnel department