An Ethnomethodological Study of a Museum Guide Robot’s Attempt at Engagement and Disengagement
Joint Authors
Ghosh, Madhumita
Kuzuoka, Hideaki
Source
Issue
Vol. 2014, Issue 2014 (31 Dec. 2014), pp.1-20, 20 p.
Publisher
Hindawi Publishing Corporation
Publication Date
2014-10-19
Country of Publication
Egypt
No. of Pages
20
Main Subjects
Abstract EN
We conducted a study of a museum guide robot’s attempt at engaging and disengaging the audience at predetermined points in time during a guided tour.
We used “ethnomethodology” as a tool for our study and analysis.
In this paper, we describe how we developed, tested, and analyzed a museum guide robot system that borrows cues from social scientists to manage an audience.
We have described how we began our study, the previous studies that we referred to, the initial attempts to test our concept, the development of the system, the real-world experiments, and the analysis of the data that we collected.
We have described the tools of engagement and disengagement that the robot has used and presented the results of our statistical analysis of the experimental data.
Most prominently, we found that a verbal gesture called “summative assessment” and a nonverbal gesture called the “lean-back” gesture are very effective as tools of disengagement.
These tools help a robot guide to manage the audience in the same way as a human guide.
Moreover, we found that a combination of the aforementioned two gestures is more effective than employing them separately.
American Psychological Association (APA)
Ghosh, Madhumita& Kuzuoka, Hideaki. 2014. An Ethnomethodological Study of a Museum Guide Robot’s Attempt at Engagement and Disengagement. Journal of Robotics،Vol. 2014, no. 2014, pp.1-20.
https://search.emarefa.net/detail/BIM-1042882
Modern Language Association (MLA)
Ghosh, Madhumita& Kuzuoka, Hideaki. An Ethnomethodological Study of a Museum Guide Robot’s Attempt at Engagement and Disengagement. Journal of Robotics No. 2014 (2014), pp.1-20.
https://search.emarefa.net/detail/BIM-1042882
American Medical Association (AMA)
Ghosh, Madhumita& Kuzuoka, Hideaki. An Ethnomethodological Study of a Museum Guide Robot’s Attempt at Engagement and Disengagement. Journal of Robotics. 2014. Vol. 2014, no. 2014, pp.1-20.
https://search.emarefa.net/detail/BIM-1042882
Data Type
Journal Articles
Language
English
Notes
Includes bibliographical references
Record ID
BIM-1042882