The mediating role of e-satisfaction in the relationship between e-service quality and customer e-loyalty in internet banking
Other Title(s)
الدور الوسيطي لعامل الرضا الإلكتروني للعلاقة بين جودة الخدمات الإلكترونية و ولاء العملاء الكتروني في سياق الخدمات المصرفية عبر الانترنت
Joint Authors
al-Ulwan, Ali
al-Nafori, Muhammad
al-Dumur, Rand Hani
Source
Jordan Journal of Business Administration
Issue
Vol. 15, Issue 2 (30 Jun. 2019), pp.209-226, 18 p.
Publisher
University of Jordan Deanship of Academic Research (DAR)
Publication Date
2019-06-30
Country of Publication
Jordan
No. of Pages
18
Main Subjects
American Psychological Association (APA)
al-Dumur, Rand Hani& al-Nafori, Muhammad& al-Ulwan, Ali. 2019. The mediating role of e-satisfaction in the relationship between e-service quality and customer e-loyalty in internet banking. Jordan Journal of Business Administration،Vol. 15, no. 2, pp.209-226.
https://search.emarefa.net/detail/BIM-1179890
Modern Language Association (MLA)
al-Dumur, Rand Hani…[et al.]. The mediating role of e-satisfaction in the relationship between e-service quality and customer e-loyalty in internet banking. Jordan Journal of Business Administration Vol. 15, no. 2 (2019), pp.209-226.
https://search.emarefa.net/detail/BIM-1179890
American Medical Association (AMA)
al-Dumur, Rand Hani& al-Nafori, Muhammad& al-Ulwan, Ali. The mediating role of e-satisfaction in the relationship between e-service quality and customer e-loyalty in internet banking. Jordan Journal of Business Administration. 2019. Vol. 15, no. 2, pp.209-226.
https://search.emarefa.net/detail/BIM-1179890
Data Type
Journal Articles
Language
English
Notes
Record ID
BIM-1179890
