The impact of instant messaging on decreasing efl learners' communication apprehension in 'comprehension and oral production' class: the case of second-year students of the department of english of the university of tlemcen

Abstract EN

The present research paper aims to examine foreign language learners' top sources of communication anxiety in their 'Comprehension and Oral Production' (COP) class and to investigate the efficacy of Instant Messaging on reducing English Foreign Language (EFL) learners' communication apprehension.

The study was conducted with second-year students of the Department of English at the University of Tlemcen using the Foreign Language Classroom Anxiety Scale (FLCAS) (Horwitz, Horwitz, & Cope, 1986) and a students' Instant Messaging questionnaire, as data collection tools.

The results of the study reveal that the research informants confess the effectiveness of Instant Messaging in decreasing their speaking anxiety in their class.