Students’ perceptions about selected career benefits (Job Factors)‎ in tourism and hospitality : applying Herzberg’s two-factor and benefits-satisfaction models

Abstract EN

This paper aims at investigating how a sample of students perceive the benefits and job factors of future career in tourism and hospitality, and if these perceptions influence their satisfaction about studying tourism major.

A sample of 151 students in a Tourism Management Program in a public Jordanian university filled a questionnaire that focused on potential benefits to be gained by working in tourism and hospitality professions, both descriptive analysis and Structure Equation Modelling were conducted.

A general positive and moderate perception on such careers was reported by respondents.

No significant influence of perceived benefits on satisfaction about studying the major of tourism was indicated by results.

Universities should give more priority to guiding and counseling of students concerning their future careers to improve both their perceptions on them, and to stimulate acquainting vital knowledge and skills needed to enter job market.