دور إعادة هندسة الموارد البشرية في دعم المناعة التنظيمية: (دراسة استطلاعية لأراء عينة من مديري فروع شركة كورك تيليكوم في اقليم كوردستان-العراق)‎

Abstract EN

The current study aimed to analyze the relationship and impact of re-engineering human resources with its dimensions (structural, technological, and human) in the dimensions of organizational immunity represented by (organizational learning, organizational memory, organizational DNA).

And to achieve this aim putting general frame for studying including many interlocutor including studying problem that was determined by raising several questions about the nature of the relationship, impact and contrast between the independent variable (reengineering human resources) and the dependent variable (organizational immunity).

For this purpose, a hypothetical scheme was designed for the study, expressing a set of main hypotheses, and in order to verify the validity of the hypotheses, all of them were subjected to multiple tests, and Google form and the questionnaire were used as a means of obtaining data.

The study relied on the analytical descriptive approach, where the main and secondary variables were described, as well as analyzing the relationships and impact between the study variables.

The study population was represented by Korek Telecom Company in the Kurdistan Region of Iraq, while the study sample was represented by the managers of Korek Telecom Company branches in the Kurdistan Region of Iraq.

The hypotheses were tested through the application of statistical methods by the computer program (SPSS V.

25), and according to the test results, the study reached a set of main conclusions, including the existence of a positive direct significant relationship between re-engineering of human resources and regulatory immunity at the macro and micro levels.

In addition to the existence of a positive effect and significant levels of the human resource re-engineering variable on the regulatory immunity variable, according to what was produced by the analysis indicators at the macro level.

Dimensions of organizational immunity (organizational learning, organizational memory, regulatory DNA).

In line with the results of the study, the researcher recommended the management of Korek Telecom to pay more attention to re-engineering human resources through the researched dimensions, due to the relationship and impact between re-engineering human resources and organizational immunity, which leads to support for organizational immunity to face internal and external crises.