An investigation of the impact of organizational culture on knowledge exchange : the context of Saudi Telecom Company

Other Title(s)

استكشاف أثر الثقافة التنظيمية على تبادل المعرفة في سياق شركة الاتصالات السعودية

Dissertant

al-Atawi, Muawwad Salim

Thesis advisor

al-Adayilah, Raid Muhammad

University

Mutah University

Faculty

Faculty of Business

Department

Department of Business Administration and Marketing

University Country

Jordan

Degree

Master

Degree Date

2009

English Abstract

-Despite the growing number of studies relating to Knowledge Exchange (KE) as an important process of Knowledge Management (KM), few studies have explored this issue within the context of Arab world in general and Saudi Arabia context in particular.

This research attempts to investigate the impact of some organizational culture attributes on KE process within the context of Saudi Telecom Company (STC).

To achieve the study purpose, a web survey used to collect data from 378 employees working on STC.

SPSS was used to determine if organizational culture factors : openness to change, innovation, trust, teamwork, morale, information flow, employee’s involvement, supervision, customer service and Reward orientation (independent variables) can affect knowledge exchange (dependent variable).

The result shows that there is an impact of (trust, innovation, information flow, supervision, and Reward) on KE within the context of STC.

Accordingly, some practical recommendations are provided and recommendation for additional research was suggested.

Main Subjects

Business Administration

Topics

No. of Pages

70

Table of Contents

Table of contents.

Abstract.

Chapter One : introduction.

Chapter Two : theoretical background.

Chapter Three : design and methodology.

Chapter Four : presentation of results.

Chapter Five : discussions and implications.

References.

American Psychological Association (APA)

al-Atawi, Muawwad Salim. (2009). An investigation of the impact of organizational culture on knowledge exchange : the context of Saudi Telecom Company. (Master's theses Theses and Dissertations Master). Mutah University, Jordan
https://search.emarefa.net/detail/BIM-304833

Modern Language Association (MLA)

al-Atawi, Muawwad Salim. An investigation of the impact of organizational culture on knowledge exchange : the context of Saudi Telecom Company. (Master's theses Theses and Dissertations Master). Mutah University. (2009).
https://search.emarefa.net/detail/BIM-304833

American Medical Association (AMA)

al-Atawi, Muawwad Salim. (2009). An investigation of the impact of organizational culture on knowledge exchange : the context of Saudi Telecom Company. (Master's theses Theses and Dissertations Master). Mutah University, Jordan
https://search.emarefa.net/detail/BIM-304833

Language

English

Data Type

Arab Theses

Record ID

BIM-304833