Successes factors in Jordan e-government

Dissertant

Tadrus, Ibrahim Harbi

Thesis advisor

Utaybi, Ghassan

Comitee Members

Khanfar, Khalid
al-Shaykh, Asim A. R.
al-Dawud, Ala

University

Arab Academy for Financial and Banking Sciences

Faculty

The Faculty of Information Systems and Technology

Department

Computer information systems

University Country

Jordan

Degree

Ph.D.

Degree Date

2005

English Abstract

In recent years there has been an increasing focus in many countries on the concept of electronic government.

Many countries see it as a central component of efforts to modernize government.

In Jordan, there have been discussion and works around using an e-government initiative to move government from what is best described as a Manual model to a networked model.

This thesis examines how other leading jurisdictions are progressing in their efforts to move to e-government and identifies lessons learned from both the public and private sectors that can help the Jordan government to manage success factors in the transition.

Creating e-government involves major changes.

The key challenges are not only technological but cultural.

It is not only an IT issue, but an economic, structural adjustment, and business strategy issue.

The experience of others shows that the main enablers and barriers to the delivery of e-government are not technical or even legislative.

They are cultural and social enablers including strong political leadership, commitment to funding, an enabling regulatory environment, and the integration of technology across government to achieve economies of scale and provide commonality of service and interface to citizens.

To manage the success of e-government, a system of governance must be implemented that provides a coordinated framework for the transition to online services and is robust enough to ensure effective ongoing public service and confidence.

The strategy should be to start simple and grow fast, using the public service strategic management framework and accountability process while adopting a portfolio approach to meet strategic goals in order to achieve alignment across government.

Main Subjects

Information Technology and Computer Science

Topics

• Management
• Evaluation
• Jordan

No. of Pages

147

Table of Contents

• APA
• MLA
• AMA

Language

English

Data Type

Arab Theses

Record ID

BIM-306785