The effect of IT governance maturity and mechanisms on IT governance performance : an empirical investigation toward a conceptual framework

Dissertant

al-Agha, Hammam Hamdi Awdah

Thesis advisor

al-Khalidi, Firas

Comitee Members

Mansur, Ibrahim
al-Shaykh, Asim A. R.
al-Sarayirah, Bashshar

University

Arab Academy for Financial and Banking Sciences

Faculty

The Faculty of Information Systems and Technology

Department

Department of Management Information Systems

University Country

Jordan

Degree

Ph.D.

Degree Date

2011

English Abstract

This study theoretically argues and empirically evaluates how a firm’s five governance domains impact the level of IT governance maturity and how a firm’s five proposed governance mechanisms impact the overall effectiveness of IT governance.

Using data from 20 Emirati organizations within financial services, telecommunications, manufacturing, and public service, this study found robust empirical evidence that the maturity of the following governance domains greatly enhances the level of IT Governance Maturity : Business / IT Alignment ; Monitoring of IT Resources, Risks and Management ; Monitoring of IT Performance Measurement ; Evaluation of Value Delivery ; and IT Governance Development.

Moreover, this study found robust empirical evidence that the existence of the following governance mechanisms greatly enhances the overall effectiveness of IT Governance : Corporate Communication Systems ; Ethics / Culture of Compliance in IT ; IT Steering Committee; and IT Strategy Committee.

Involvement of Senior Management in IT proved to make a marginal impact on the overall effectiveness of IT governance. The study contributes to the IT governance literature in developing a conceptual IT Governance Framework by linking internal governance maturity and mechanisms with the overall effectiveness of IT governance, and by disclosing a largely neglected influence of Business / IT alignment on IT governance maturity.

Major finding is that organizations with more mature governance domains and more effective governance mechanisms likely obtain a higher degree of overall effectiveness of IT governance.

The findings contribute to the IT governance literature on the importance of IT governance domains and mechanisms in establishing mature and effective IT governance.

Main Subjects

Information Technology and Computer Science

Topics

No. of Pages

180

Table of Contents

Table of contents.

Abstract.

Chapter one : Introduction.

Chapter two : It governance domains, maturity, mechanisms, and performance : a theoretical background.

Chapter three : Research model and hypotheses.

Chapter four : The research design.

Chapter five : Operationalization and measurement of the model variables.

Chapter six : Data analysis and results.

Chapter seven : The results discussion.

Chapter eight : Conclusions and implications.

References.

American Psychological Association (APA)

al-Agha, Hammam Hamdi Awdah. (2011). The effect of IT governance maturity and mechanisms on IT governance performance : an empirical investigation toward a conceptual framework. (Doctoral dissertations Theses and Dissertations Master). Arab Academy for Financial and Banking Sciences, Jordan
https://search.emarefa.net/detail/BIM-306817

Modern Language Association (MLA)

al-Agha, Hammam Hamdi Awdah. The effect of IT governance maturity and mechanisms on IT governance performance : an empirical investigation toward a conceptual framework. (Doctoral dissertations Theses and Dissertations Master). Arab Academy for Financial and Banking Sciences. (2011).
https://search.emarefa.net/detail/BIM-306817

American Medical Association (AMA)

al-Agha, Hammam Hamdi Awdah. (2011). The effect of IT governance maturity and mechanisms on IT governance performance : an empirical investigation toward a conceptual framework. (Doctoral dissertations Theses and Dissertations Master). Arab Academy for Financial and Banking Sciences, Jordan
https://search.emarefa.net/detail/BIM-306817

Language

English

Data Type

Arab Theses

Record ID

BIM-306817