العلاقة بين جودة الخدمة على شبكة الإنترنت و ولاء الزبون

Origional Title

The relationship between web-based service quality and customer loyalty.

Original URL

http://search.proquest.com/docview/305149012

Dissertant

ليو، وان جين

Thesis advisor

سيجال، سابرينا

Study Problem

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Study Methodology

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Study Results

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Degree Date

2009

University

Nova Southeastern University

Faculty

H. Wayne Huizenga School of Business and Entrepreneurship

University Country

United States

Degree

Ph.D.

Data Type

International Theses

Language

Arabic

Main Subjects

Marketing

Topics

• Reviews
• Internet marketing
• Quality assurance
• Customer services

Subject Keywords

• جودة الخدمة
• ولاء الزبون

Record ID

BIM-343111