The impact of knowledge sharing enablers on knowledge sharing capability : an empirical study on Jordanian telecommunication firms

Other Title(s)

أثر العوامل المساعده لتبادل المعرفة على إمكانية زيادة تبادل المعرفة : دراسة ميدانية على شركات الاتصالات الأردنية

Dissertant

Gharayibah, Ala Hamdi

Thesis advisor

Kanan, Raid

Comitee Members

al-Shalabi, Riyad
al-Dabbas, Umar

University

Amman Arab University

Faculty

College of Business

Department

Department of Management Information Systems

University Country

Jordan

Degree

Master

Degree Date

2013

English Abstract

First of all, I would like to express my deep thanks to ALLAH, the One and only one who granted me the perseverance and ability to successfully complete my MASTER.

I would like to express my deep gratitude to my supervisors, Dr.

Raed Kanaan.

I will always be thankful for his guidance, support, and invaluable advices and knowledge.

He has shown me a lot of kindness, concern, patience and understanding throughout the period of this thesis.

I offer special thanks to Dr.

Rifat Shunnaq for his advice and help at the early stage of my study at Amman Arab University.

I would like to thank Dr.

Firas Al-Khaldi, Dr.

Bashar Sarireh, and Dr.

Mahmud Maqableh for their help and assistance during the pilot study.

I wish to express my appreciation to all of the Business School staff and teachers at Amman Arab University Business School who have taught me in the MASTER program, and also to my colleagues in the department who have helped me along my journey.

Also, I would like to thank Orange and Umniah employees who help me in the collection of data.

I would also like to offer my endless gratitude to my father soul and mother for their infinite love and support.

I do appreciate the support that you have given me during all of the years of my studies.

I dedicate this thesis to them and to my two brothers, Muhammed, and Mahmoud and sisters, Eshraq, Esra’a, Anwar, and Eslam, for their everlasting love and care.

A big thank goes to my parents-in-law, Raja and Esra and their families for believing in me and helping me in what they have given me.

I also deeply thank my husband, Ra’ed Masa’deh, for his support, patience, sacrifice, and understanding that assisted me to complete my Master.

Thank you for your big loving heart and continuous concern, encouragement, and support.

In addition, this work is dedicated to my sons, Mohammad, and Ahmad, for filling our days with so much happiness and pleasure

Main Subjects

Business Administration

Topics

• Knowledge management
• Jordan
• Intellectual capital

No. of Pages

100

Table of Contents

• APA
• MLA
• AMA

Language

English

Data Type

Arab Theses

Record ID

BIM-529489