The Impact of managers’ level-five leadership style on their employees’ organizational citizenship behavior in the telecommunication companies
Other Title(s)
أثر الأسلوب القيادي (المستوى الخامس) لدى المديرين على سلوك المواطنة التنظيمية لدى موظفيهم في شركات الاتصالات
Dissertant
Thesis advisor
Comitee Members
al-Khasawinah, Anis S.
Abu Salih, Muhammad Subhi
University
Amman Arab University
Faculty
College of Business
Department
Department of Management and Business Administration
University Country
Jordan
Degree
Master
Degree Date
2013
English Abstract
The aim of this study is to investigate the impact of managers’ level-five leadership style on their employees’ organizational citizenship behavior in the Jordanian telecommunication companies.
The role of leaders is to motivate subordinates to achieve their objectives which feed the achievement of the global organizations’ objective.
Old prejudices and stereotypes in perceiving employees’ stimulator to behave with altruism, courtesy, conscientiousness, sportsmanship & civic virtues, is the material pay back.
The called level-five leadership style qualities, as being highly capable individual, contributing, team member, competent manager, effective leader & great leader found to be motivators to make employees behave with (OCB) .
After analyzing the results, it was concluded that to nurture a culture behavior shaped with altruism, courtesy, conscientiousness, sportsmanship & civic virtues, it was necessary that leaders recognize the need of adapting level-five leadership style qualities, employing the high professionalism in conducting the business, but at the same time conducting the business with humility.
Following the quantitative methods with two tailor-made, designed and developed study questionnaires.
The Two questionnaires were distributed among the three main telecommunication companies’ employees in Jordan to get as profoundly insight as possible when it comes first to their perceptions of their managers’ level-five leadership style with its qualities “highly capable individual, contributing, team member, competent manager, effective leader & great leader”.
The second one was designed to get the insight about how subordinates perceive their organizational citizenship behavior level with its dimensions “altruism, courtesy, conscientiousness, sportsmanship & civic virtues
Main Subjects
Topics
- Organizational behaviour
- Communication
- Telecommunications
- Mass media
- Treaty on Conventional Armed Forces in Europe (1990)
No. of Pages
132
Table of Contents
Table of contents.
Abstract.
Abstract in Arabic.
Chapter One : Introduction.
Chapter Two.
Chapter Three : Research methodology.
Chapter Four : Chapter overview.
Chapter Five : Hypotheses testing Results.
References.
American Psychological Association (APA)
Abu Dawud, Wasim Yusuf. (2013). The Impact of managers’ level-five leadership style on their employees’ organizational citizenship behavior in the telecommunication companies. (Master's theses Theses and Dissertations Master). Amman Arab University, Jordan
https://search.emarefa.net/detail/BIM-529682
Modern Language Association (MLA)
Abu Dawud, Wasim Yusuf. The Impact of managers’ level-five leadership style on their employees’ organizational citizenship behavior in the telecommunication companies. (Master's theses Theses and Dissertations Master). Amman Arab University. (2013).
https://search.emarefa.net/detail/BIM-529682
American Medical Association (AMA)
Abu Dawud, Wasim Yusuf. (2013). The Impact of managers’ level-five leadership style on their employees’ organizational citizenship behavior in the telecommunication companies. (Master's theses Theses and Dissertations Master). Amman Arab University, Jordan
https://search.emarefa.net/detail/BIM-529682
Language
English
Data Type
Arab Theses
Record ID
BIM-529682