Emotional intelligence as a required skill for leaders : analyzing the relationship between emotional intelligence and styles of leadership in the banking sector in Jordan

Other Title(s)

الذكاء العاطفي كمهارة مطلوبة للقادة : تحليل العلاقة بين الذكاء العاطفي و أنماط القيادة في القطاع المصرفي في الأردن

Dissertant

Abu Yaghi, Ghassan Ilyas

Thesis advisor

Jawad, Shawqi Naji

Comitee Members

al-Qatamin, Ahmad Ata Allah
al-Ali, Abd al-Sattar Muhammad
al-Suways, Ratib

University

Amman Arab University

Faculty

College of Business

Department

Department of Management and Business Administration

University Country

Jordan

Degree

Ph.D.

Degree Date

2005

English Abstract

The study examined the subject of Emotional Intelligence as a required skill for leaders.

Emotional intelligence is found to be indicative to the style of leadership, also indicative to define distinguished or star leaders, versus regular leaders.

The importance of this study is the first to be conducted in Jordan, to the best knowledge of the researcher, which comprises a different cultural context to where previous researches have been conducted.

This study includes five hypotheses, which are: 1) There is no relationship between styles of leadership and emotional intelligence.

2) There is no relationship between gender and emotional intelligence.

3) There is no relationship between emotional intelligence and performance.

4) There is no relationship between leadership and performance.

5) There is no relationship between training and performance.

The results of the study were as follows: 1) There is a significant and clear relationship between emotional intelligence and styles of leadership.

2) There is a relationship between Gender and emotional intelligence.

3) There is a weak relationship between emotional intelligence and performance.

4) The study showed no relationship between leadership and performance.

5) The study showed no relation between training and performance.

Based on the study outcome, the researcher suggested the following recommendations.

1) Introduce the concept of soft skills, technical skills, and cognitive skills.

2) Restructure the interview process, and the content of the interview, and emphasise on emotional intelligence skills.

3) Introduce training modules that train on developing, refining and enhancing emotional intelligence competencies.

4) Introduce cross gender training, to compliment current emotional competencies.

5) Implement new method(s) for evaluating performance in the organisation to enable them to properly identify the reason (s) for the outcome.

Main Subjects

Business Administration

Topics

No. of Pages

247

Table of Contents

Table of contents.

Abstract.

Abstract in Arabic.

Chapter One : Introduction and literature review.

Chapter Two : Research design.

Chapter Three : Research analysis.

Chapter Four : Results, conclusion, and recommendations.

References.

American Psychological Association (APA)

Abu Yaghi, Ghassan Ilyas. (2005). Emotional intelligence as a required skill for leaders : analyzing the relationship between emotional intelligence and styles of leadership in the banking sector in Jordan. (Doctoral dissertations Theses and Dissertations Master). Amman Arab University, Jordan
https://search.emarefa.net/detail/BIM-548805

Modern Language Association (MLA)

Abu Yaghi, Ghassan Ilyas. Emotional intelligence as a required skill for leaders : analyzing the relationship between emotional intelligence and styles of leadership in the banking sector in Jordan. (Doctoral dissertations Theses and Dissertations Master). Amman Arab University. (2005).
https://search.emarefa.net/detail/BIM-548805

American Medical Association (AMA)

Abu Yaghi, Ghassan Ilyas. (2005). Emotional intelligence as a required skill for leaders : analyzing the relationship between emotional intelligence and styles of leadership in the banking sector in Jordan. (Doctoral dissertations Theses and Dissertations Master). Amman Arab University, Jordan
https://search.emarefa.net/detail/BIM-548805

Language

English

Data Type

Arab Theses

Record ID

BIM-548805