Staff satisfaction at royal medical services in the Kingdom of Bahrain
Joint Authors
Muhammad, Fatimah E.
Darwish, Abd Allah
Source
Issue
Vol. 30, Issue 4 (31 Dec. 2008), pp.1-16, 16 p.
Publisher
King Hamad University Hospital
Publication Date
2008-12-31
Country of Publication
Bahrain
No. of Pages
16
Main Subjects
Business Administration
Medicine
Topics
Abstract EN
Aim : The aim of this study is to identify the factors affecting staff satisfaction at Royal Medical Services in the Kingdom of Bahrain.
Method : A questionnaire has been formulated and distributed among 1364 staffs who were available during the study period from 16-30 April 2005.
The questionnaire addresses personal characteristics data, and 54 statements related to two dimensions of staff satisfaction-Hygiene and motivating factors.
Satisfaction rates were measured by using 5-point Likert scale.
Date analyzed using SPSS version 11.01.
Result: The response of the hospital staff was 495 / 1364 (36.2 %).
Within this sample, the majority of the respondents were Bahrainis.
The female staff showed a higher response than males.
The majority of respondents were 20-30 year old 213 /492 (43.2 %), great number of them were nurses 294/491 (59.8%).
The majority of respondents 206/494 (41.7 %) had 1-5 years working experience in the Royal Medical Services.
In general, the staffs’ satisfaction with their job was 287 / 460 (62.4 %); the satisfaction rate was higher among the British, Somalis, Sudanese and Egyptian nationalities 18 / 20 (90 %) than Bahrainis 141/ 232 (60.7 %) and Indians 87/143 (60.8 %).
Male staff had higher satisfaction rate 48 / 65 (73.8 %) than female and those with higher qualifications had higher satisfaction rate 18 / 18 tab (100 %).
Heads of departments and physicians had more satisfaction rate, 6/7 (85.7 %) and 19/23 (82.6 %) respectively, but staffs were dissatisfied with their salary 1045/1455 (71.8 %), particularly the benefits that Royal Medical Services provides.
Conclusion : Overall, Royal Medical Services staffs are satisfied with their jobs, responsibility, supervision and inter-personal relationship.
However, there is room for improvement in a number of areas such as salary, recognition and advancements.
American Psychological Association (APA)
Muhammad, Fatimah E.& Darwish, Abd Allah. 2008. Staff satisfaction at royal medical services in the Kingdom of Bahrain. Bahrain Medical Bulletin،Vol. 30, no. 4, pp.1-16.
https://search.emarefa.net/detail/BIM-601947
Modern Language Association (MLA)
Muhammad, Fatimah E.& Darwish, Abd Allah. Staff satisfaction at royal medical services in the Kingdom of Bahrain. Bahrain Medical Bulletin Vol. 30, no. 4 (Dec. 2008), pp.1-16.
https://search.emarefa.net/detail/BIM-601947
American Medical Association (AMA)
Muhammad, Fatimah E.& Darwish, Abd Allah. Staff satisfaction at royal medical services in the Kingdom of Bahrain. Bahrain Medical Bulletin. 2008. Vol. 30, no. 4, pp.1-16.
https://search.emarefa.net/detail/BIM-601947
Data Type
Journal Articles
Language
English
Notes
Includes bibliographical references : p. 15-16
Record ID
BIM-601947