The impact of supply chain integration on operational performance at Jordanian pharmaceutical manufacturing organizations

Other Title(s)

أثر تكامل سلسلة التوريد على الأداء التشغيلي لشركات صناعة الأدوية الأردنية

Dissertant

al-Tamimi, Hamzah Salih Sultan

Thesis advisor

Sharabati, Abd al-Aziz Ahmad

Comitee Members

al-Jabali, Samir Musa
Irtemh, Hani Jizza

University

Middle East University

Faculty

Faculty of Business

Department

Department of Business Administration

University Country

Jordan

Degree

Master

Degree Date

2015

English Abstract

The purpose of this study is to investigate the influence of Supply Chain Integration (SCI) on Jordanian Pharmaceutical Manufacturing (JPM) Organizations’ Operational Performance (OP).

The current study is considered as a causality study, it investigates the effect of SCI elements on JPM Organizations’ OP.

The study surveyed the managers working at the 14 JPM Organizations.

Practical data were collected from 121 managers out of 235 managers, by means of a questionnaire which developed and refined through experts’ interviews and the panel of judges committee.

Statistical techniques such as descriptive statistics, correlation, and multiple regressions were employed.

The results of the study indicated a positive significant relationship between SCI and JMP organizations’ OP.

The results also indicated that the managers in JPM organizations were almost similar in their preference of the customer integration and internal integration indicators over supplier integration indicators.

However, the customer integration indicators are the most important indicators, followed by internal integration, and finally supplier integration.

Furthermore, empirical results indicated that there are strong inter-relationships and interactions among the three components of SCI and between them and OP.

Finally, the results showed that the respondents believed that there is a strong relationship between SCI and OP.

Results indicated that the internal integration was having the highest effect on OP, followed by supplier integration and finally customer integration.

Finally, the current study recommend considering improving the three components of SCI together because they are strongly interrelated.

Main Subjects

Business Administration

Topics

No. of Pages

99

Table of Contents

Table of contents.

Abstract.

Abstract in Arabic.

Chapter One : Introduction.

Chapter Two : Conceptual and theoretical framework and previous studies.

Chapter Three : Study methodology (methods and procedure).

Chapter Four : Analysis and results.

Chapter Five : Results discussions, conclusions and recommendations.

References.

American Psychological Association (APA)

al-Tamimi, Hamzah Salih Sultan. (2015). The impact of supply chain integration on operational performance at Jordanian pharmaceutical manufacturing organizations. (Master's theses Theses and Dissertations Master). Middle East University, Jordan
https://search.emarefa.net/detail/BIM-697503

Modern Language Association (MLA)

al-Tamimi, Hamzah Salih Sultan. The impact of supply chain integration on operational performance at Jordanian pharmaceutical manufacturing organizations. (Master's theses Theses and Dissertations Master). Middle East University. (2015).
https://search.emarefa.net/detail/BIM-697503

American Medical Association (AMA)

al-Tamimi, Hamzah Salih Sultan. (2015). The impact of supply chain integration on operational performance at Jordanian pharmaceutical manufacturing organizations. (Master's theses Theses and Dissertations Master). Middle East University, Jordan
https://search.emarefa.net/detail/BIM-697503

Language

English

Data Type

Arab Theses

Record ID

BIM-697503