The impact of stewardship theory on organization success for staff members working in microfinance institutions in Gaza Strip

Other Title(s)

أثر وجود نظرية الإشراف على نجاح المؤسسة لدى الموظفين العاملين في مؤسسات الإقراض العاملة في قطاع غزة

Dissertant

Abu Ramadan, Ghayda Azzam Salah

Thesis advisor

al-Dayah, Wail Hamdi

University

Islamic University

Faculty

Faculty of Commerce

Department

Department of Business Administration

University Country

Palestine (Gaza Strip)

Degree

Master

Degree Date

2019

English Abstract

This research aimed to measure the existence of stewards in Microfinance institutions’ staff working in Gaza Strip.

The research also aimed to measure the impact of employee satisfaction to organizational success and attaining organizational goals, in addition to examining the effect of economic situation to staff’s performance and stewardship.

The descriptive analytical approach was adopted through using a stratified random sample of the research population.

The research population consisted of all administrative staff members (117 in number) with varied titles.

An exploratory study was conducted.

A total of 80 questionnaires were distributed and 74 questionnaires were collected, with a response rate of 92.5%.

The SPSS was used for analysis.

The research demonstrated that the employees working in microfinance institutions have a high level of stewardship and satisfaction.

The research also showed that there is a significant relationship between the independent dimensions, "Employee Satisfaction" with the dependent variable "Steward’s Behavior”, Steward’s behavior have a positive impact on the organization’s success for microfinance institutions.

A number of recommendations were reached, the most important of which were, motivating employees, assessing and responding to their needs, empowering them and giving them the opportunity to make decisions.

Reducing job stress and pressure, which may hinder employees' performance, is a persistent need for employees.

Moreover, organizations should create employees a more comfortable working climate.

All these recommendations are important due to their powerful role in enhancing job commitment as a result.

Main Topic

Business Administration

Topics

No. of Pages

131

Table of Contents

Table of contents.

Abstract.

Abstract in Arabic.

Chapter One : The research general framework.

Chapter Two : The research literature review.

Chapter Three : Previous studies.

Chapter Four : The research methodology.

Chapter Five : Data analysis and hypotheses testing.

Chapter Six : Findings and recommendations.

References.

American Psychological Association (APA)

Abu Ramadan, Ghayda Azzam Salah. (2019). The impact of stewardship theory on organization success for staff members working in microfinance institutions in Gaza Strip. (Master's theses Theses and Dissertations Master). Islamic University, Palestine (Gaza Strip)
https://search.emarefa.net/detail/BIM-911573

Modern Language Association (MLA)

Abu Ramadan, Ghayda Azzam Salah. The impact of stewardship theory on organization success for staff members working in microfinance institutions in Gaza Strip. (Master's theses Theses and Dissertations Master). Islamic University. (2019).
https://search.emarefa.net/detail/BIM-911573

American Medical Association (AMA)

Abu Ramadan, Ghayda Azzam Salah. (2019). The impact of stewardship theory on organization success for staff members working in microfinance institutions in Gaza Strip. (Master's theses Theses and Dissertations Master). Islamic University, Palestine (Gaza Strip)
https://search.emarefa.net/detail/BIM-911573

Language

English

Data Type

Arab Theses

Record ID

BIM-911573