Factors impacting performance of employees in family business : the case study of Siksik company in Gaza

Other Title(s)

العوامل المؤثرة على أداء العاملين في الشركات العائلية : دراسة حالة شركة السكسك بغزة

Dissertant

Abd al-Al, Halah Muhammad Hasan

Thesis advisor

al-Habel, Wasim Ismail

University

Islamic University

Faculty

Faculty of Commerce

Department

Department of Business Administration

University Country

Palestine (Gaza Strip)

Degree

Master

Degree Date

2018

English Abstract

The study aims to discuss the phenomenon of Family Business, and identify and discuss the factors impacting performance of employees in family business, whereas it examines the impact of independent variables (training, organizational communication, organizational trust, transparency and working environment) on the dependent variable (performance of employees) in Siksik Company in Gaza.

The study provides some recommendations about the factors that affect performance of employees in Family Business in the light of the results.

In addition to suggestions for future research.

The researcher uses the descriptive analytical approach for the study and the questionnaire as data collection tool.

The researcher uses the comprehensive survey method.

The study population consists of (290 administrative employees who work in Siksik Company in the Gaza Strip.

290 questionnaires are distributed and 290 questionnaires are received with response rate of 100%.

For quantitative data input and analysis.

The Statistical Package for Social Science is used.

The study concludes that there is a positive significant impact of (training, organizational communication, organizational trust, transparency and working environment on performance of employees.

The independent variable transparency ranked first in term of its impact on performance of employees followed by organizational trust, then organizational communication, then training, and finally working environment.

The study recommends Siksik Co.

to promote the concept of training among employees and diversify the training methods and to enhance the use of organizational communication of its various types among all employees in addition to the different organizational levels.

Also, it recommends the company to promote creating and building relationships based on mutual trust between management and employees and between employees themselves.

Moreover, it is recommended to promote the concept of transparency and encourage its application among all employees without discrimination and to promote the provision of an appropriate, comfortable and healthy working environment for all employees which contributes to improve their performance for the best.

Main Subjects

Business Administration

Topics

• Employees
• Case studies
• Family corporations
• Performance

No. of Pages

168

Table of Contents

• APA
• MLA
• AMA

Language

English

Data Type

Arab Theses

Record ID

BIM-911574