Human resources management practices (HRMP,s) and its role in organizational performance (OP) of Jordanian telecom group-Orange
Other Title(s)
ممارسات إدارة الموارد البشرية و دورها في الاداء التنظيمي لمجموعة الاتصالات الأردنية-أورنج
Author
Source
REMAH Review for Research and Studies
Issue
Vol. 2019, Issue 37 (31 Oct. 2019), pp.323-342, 20 p.
Publisher
Center for research and human recourses development (REMAH)
Publication Date
2019-10-31
Country of Publication
Jordan
No. of Pages
20
Main Subjects
Topics
Abstract EN
The study objective is to measure the Human Resources Management Practices: Employee Empowerment, Training & Development, and Compensation & Rewards and its role in the Organizational Performance: Productivity of services, Service quality, Profitability, and Corporate Social Responsibility of Jordanian Telecom Group- Orange.
The study population consists of all employees working in Jordanian Telecom Group – Orange which are (1484), samples of (110) employees were selected to represent the study population; the researcher distributed the questionnaires to the study sample.
To achieve the study objective and to test the hypotheses, the (SPSS) statistical program of social studies was used.
The study findings revealed that Human Resources Management Practices (HRMP, s): Employee Empowerment, Training & Development, and Compensation & Rewards have a significant and positive effect on the Organizational Performance (OP): Productivity of services, Service quality, Profitability, and Corporate Social Responsibility of Jordanian Telecom Group - Orange.
Based on the study results the researcher suggests that top management and executive managers of Jordanian Telecom Group – Orange to trigger Human Resources Management Practices (HRMP, s) at their Group, and adopt the best practices of it, and develop the Organizational Performance (OP) of their employees to keep their competitive advantage at the local telecommunication sector of Jordan, international, and global environment.
American Psychological Association (APA)
al-Shibli, Abd Allah Shibli. 2019. Human resources management practices (HRMP,s) and its role in organizational performance (OP) of Jordanian telecom group-Orange. REMAH Review for Research and Studies،Vol. 2019, no. 37, pp.323-342.
https://search.emarefa.net/detail/BIM-957492
Modern Language Association (MLA)
al-Shibli, Abd Allah Shibli. Human resources management practices (HRMP,s) and its role in organizational performance (OP) of Jordanian telecom group-Orange. REMAH Review for Research and Studies No. 37 (Oct. 2019), pp.323-342.
https://search.emarefa.net/detail/BIM-957492
American Medical Association (AMA)
al-Shibli, Abd Allah Shibli. Human resources management practices (HRMP,s) and its role in organizational performance (OP) of Jordanian telecom group-Orange. REMAH Review for Research and Studies. 2019. Vol. 2019, no. 37, pp.323-342.
https://search.emarefa.net/detail/BIM-957492
Data Type
Journal Articles
Language
English
Notes
Includes bibliographical references : p. 339-342
Record ID
BIM-957492