قياس آثار الرضا : ربط العملاء و الموظفين و الأداء المالي للشركة
Origional Title
Measuring the effects of satisfaction : linking customers, employees, and firm financial performance.
Original URL
http://search.proquest.com/docview/304989359
Dissertant
Thesis advisor
Study Problem
Click hereto view more
Study Methodology
Click hereto view more
Study Results
Click hereto view more
Degree Date
2009
University
The Ohio State University
University Country
United States
Degree
Ph.D.
Data Type
International Theses
Language
Arabic
Main Subjects
Topics
Subject Keywords
- الأداء المالي
- تسويق الخدمات
- رضا العميل
Record ID
BIM-344614